MRSKIBBLES.CO.UK Terms and Conditions of Use and Sale
MRSKIBBLES.CO.UK is the only official website of Mrs Kibble´s Olde Sweet Shoppe ("MKOSS") and is owned and operated by MKOSS (otherwise known as Jan Kibble of 18 Crest Road, Bromley, Kent, BR2 7JA) (MRSKIBBLES.CO.UK, and MKOSS collectively being the "OPERATORS" for the purpose of these TCPP). These TCPP govern your use of MRSKIBBLES.CO.UK. By using MRSKIBBLES.CO.UK, you accept these TCPP in full. If you disagree with any part of these TCPP, do not use MRSKIBBLES.CO.UK. All of the content of MRSKIBBLES.CO.UK (which includes without limitation all graphics, text, images, photographs, illustrations and, the design, selection and arrangement thereof) is protected by copyright and/or trademark and/or other proprietary intellectual property rights owned by or licensed to MKOSS.
Description of service
MRSKIBBLES.CO.UK currently provides access to informational and interactive resources mainly relating to food, which may include but is not limited to education materials, food ingredients and nutritional information, goods and products available for purchase, news, personalized content provided by customers, previously completed work and reviews (the "SERVICE"). The SERVICE is provided "AS-IS" and "AS-AVAILABLE" for the user ("YOU") and, the OPERATORS are not responsible for the timeliness, deletion, or miss-delivery of any part of the SERVICE.
Acceptance of terms
By agreeing to these TCPP, and/or by continued use of MRSKIBBLES.CO.UK, YOU are bound by the entirety of these TCPP. The OPERATORS may modify these TCPP at any time, without notice, and such modifications shall be effective immediately upon posting of the modified TCPP. By continuing to use MRSKIBBLES.CO.UK after any modifications are posted, YOU are indicating your conclusive acceptance of those modifications. It is therefore your responsibility to check these TCPP each time YOU use MRSKIBBLES.CO.UK, so that YOU can take note of any modifications the OPERATORS may make. The OPERATORS may add, change, discontinue, remove or suspend any content displayed on MRSKIBBLES.CO.UK, including the SERVICE and any features and specifications of goods and/or products described or depicted on MRSKIBBLES.CO.UK, temporarily or permanently, at any time, without notice and without liability.
The OPERATORS grant YOU a limited licence to access and make personal use of MRSKIBBLES.CO.UK, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of MKOSS. This licence does not include any resale or commercial use of MRSKIBBLES.CO.UK or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of MRSKIBBLES.CO.UK or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. MRSKIBBLES.CO.UK or any portion of it may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent from MKOSS. YOU may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of MRSKIBBLES.CO.UK and its affiliates without express written consent from MKOSS. YOU may not use any meta-tags or any other "hidden text" utilising MRSKIBBLES.CO.UK´s or its affiliates´ names or trademarks without the express written consent of MKOSS. Any unauthorised use terminates the permission or license granted by the OPERATORS. YOU are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Home page of MRSKIBBLES.CO.UK as long as the link does not portray MRSKIBBLES.CO.UK or the SERVICE, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. YOU may not use any MRSKIBBLES.CO.UK logo or other proprietary graphic or trademark as part of the link without express written consent of MKOSS.
Registration and your account
If YOU register with MRSKIBBLES.CO.UK, YOU agree to provide true, accurate, current and complete information about yourself. Please ensure that the details YOU provide are correct and complete and inform the OPERATORS immediately of any changes to the information that YOU provided when registering. YOU can access and update much of the information YOU provide within the My Account area of the website. YOU are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. YOU agree to accept responsibility for all activities that occur under your account or password. YOU should take all necessary steps to ensure that the password is kept confidential and secure and should inform the OPERATORS immediately if YOU have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. The OPERATORS reserve the right to refuse access to MRSKIBBLES.CO.UK, terminate accounts, remove or edit content, or cancel orders at their discretion. If the OPERATORS cancel an order, it will be without charge to YOU.
All products for sale on MRSKIBBLES.CO.UK or as a part of the SERVICE are subject to availability. If for any reason your order cannot be fulfilled, YOU will be advised by email. When YOU place an order to purchase a product from MRSKIBBLES.CO.UK, the OPERATORS will send YOU an email confirming receipt of your order and containing the details of your order. Your order represents only an offer to the OPERATORS to purchase a product. Acceptance of your order and acceptance of the contract between YOU and the OPERATORS will take place when the product is dispatched and a shipped confirmation email has been sent to your current registered email address. Any products on the same order which have not been confirmed in a shipped confirmation email to have been dispatched do not form part of that contract. In addition the OPERATORS reserve the right to refuse any part of the SERVICE including orders where the information, price, promotion and/or shipping of goods, products or SERVICE have been incorrectly published.
All prices are inclusive of VAT unless stated otherwise and are subject to change without prior notice. PLEASE NOTE that online prices may differ from our prices in store.
The OPERATORS use Paypal to securely process payments related to MRSKIBBLES.CO.UK and the SERVICE. MRSKIBBLES.CO.UK does not hold any records of payment card details. Additional terms and conditions from Paypal may apply. The OPERATORS may accept other forms of payment such as BACS, cash, cheque, if confirmed in writing by both YOU and the OPERATORS prior to goods, products or SERVICE being confirmed and dispatched for shipping.
MRSKIBBLES.CO.UK coupon codes must be redeemed within one year of purchase and cannot be used against order contracts already placed. Only one coupon code is permitted per purchase and if the value of an order contract exceeds the value of a coupon code the balance will be due via another form of payment. Coupon codes have no cash redemption value.
Shipping and deliveries
The OPERATORS aim to dispatch orders within three working days from the date of order but this may vary for bulk or personalised orders. Orders will only be despatched on weekdays and deliveries will only be made on weekdays. Deliveries will not be made on weekends or public holidays. The OPERATORS aim to deliver UK mainland orders within four working days, Scottish Highlands and Islands, Channel Islands and Northern Ireland orders within five working days, and international destination orders within ten working days, but no dispatch, delivery and shipping estimates are guaranteed by the OPERATORS and should not be relied upon as such. The OPERATORS will not be held liable for any delay in order shippping or deliveries. All UK mainland deliveries require a signature on delivery. If YOU are unable to accept delivery for any reason, a calling card may be left by the courier outlining instructions for YOU to contact the courier within three working days. If alternative arrangements for delivery are not made within three working days of the original delivery attempt, YOU will be liable to a returns fee of £10, plus a new redelivery fee.
When ordering goods, products or SERVICE from the OPERATORS for delivery overseas YOU may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by YOU. The OPERATORS have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so YOU should contact your local customs office for further information. Additionally, please note that when ordering from the OPERATORS, YOU are considered the importer of record and must comply with all laws and regulations of the country in which YOU are receiving the goods. Your privacy is important to the OPERATORS and the OPERATORS know that YOU care about how information about your order is used and shared. The OPERATORS would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
Under Distance Selling Regulations YOU have the right to cancel your full order contract within seven days of receiving any goods, products or SERVICE. If YOU wish to cancel your order contract, YOU must notify the OPERATORS in writing and return the goods, products or SERVICE within fourteen days of receipt. When YOU exercise your right to cancel under the regulations ownership of the goods, products or SERVICE reverts back to the OPERATORS. The Regulations impose a responsibility on YOU to take reasonable care of any goods that have been supplied. These obligations apply before as well as after YOU have given notice of cancellation. YOU have a duty to restore the goods, products or SERVICE to the OPERATORS. In the event YOU do not return the goods, products or SERVICE, YOU must make them freely available to the OPERATORS for collection. Any costs incurred by the OPERATORS in collection will be deducted from any refund to YOU. Nothing in this clause affects the OPERATORS policy for the return or exchange of faulty or incorrect goods. If for any reason YOU are not completely satisfied with the quality of the goods, products or SERVICE that YOU receive please contact the OPERATORS with details of the problem. If the goods, products or SERVICE are in the same un-opened as new condition as when YOU received them, the OPERATORS will issue a returns number and address for an exchange or full refund. The OPERATORS will not accept returns that have been tampered with or opened by YOU. The return of the goods, products or SERVICE will be at your own expense.
Using or permitting or facilitating others to use MRSKIBBLES.CO.UK and the SERVICE by automated electronic processes, "robots", "spiders", "scrapers", "webcrawlers", or other automatic devises or computer programs or processes that monitor, copy, or download web pages, data or other content found on or accessed through MRSKIBBLES.CO.UK and the SERVICE is expressly prohibited. In addition, uploading, posting, emailing, transmitting or otherwise making available any topic, name, material, or information that is hateful, racial, unlawful, harmful, threatening, abusive, harassing, tortuous, profane, defamatory, vulgar, obscene, libelous, or invasive of another´s privacy is expressly prohibited. In addition, interfering with, disrupting, unreasonably draining the resources of (through virus infections, denial of service attacks, any form of excessive use, or any other drain), translating, decompiling, disassembling, reverse engineering, or otherwise attempting to derive the source code for, or adapt in any way MRSKIBBLES.CO.UK and the SERVICE or servers or networks connected to MRSKIBBLES.CO.UK and the SERVICE, or disobey any requirements, procedures, policies or regulations of networks connected to MRSKIBBLES.CO.UK and the SERVICE is expressly prohibited. In addition, collecting personal data about others is expressly prohibited. In addition, creating a frame, browser or border around any of the content of MRSKIBBLES.CO.UK and the SERVICE or linking to MRSKIBBLES.CO.UK and the SERVICE without our prior express written permission (other than a plain text-only link to the home page of the SERVICE, which link does not in any way imply a sponsorship or affiliation with MRSKIBBLES.CO.UK and the Service or the Operators) is expressly prohibited.
YOU agree to defend, indemnify and hold harmless all of the OPERATORS and their respective directors, officers, employees, affiliates and agents from and against all liabilities, claims, damages, costs and expenses, including solicitors´ fees arising out of: your use of MRSKIBBLES.CO.UK and the SERVICE; your connection to MRSKIBBLES.CO.UK and the SERVICE; any material YOU post, upload, e-mail or otherwise transmit using MRSKIBBLES.CO.UK and the SERVICE; or your violation, breach or alleged violation or breach of these TCPP.
Matters beyond our reasonable control
The OPERATORS are not liable for any loss or damage that YOU may suffer because of any: act of God; power cut; trade or labour dispute, act, failure or omission of any government or authority; obstruction or failure of telecommunication services; or any other delay or failure caused by a third party. In such an event, the OPERATORS reserve the right to cancel or suspend MRSKIBBLES.CO.UK and the SERVICE without incurring any liability. In addition, the OPERATORS are not liable for the failure of any equipment or software, wherever located or administered, or whether under the OPERATORS direct control or not, that may prevent the operation of MRSKIBBLES.CO.UK and the SERVICE, or prevent YOU from being able to contact the OPERATORS. The OPERATORS will not be liable for any failure to perform by a third party to this agreement.
Both MRSKIBBLES.CO.UK and the SERVICE are provided without any representations or warranties of any kind, either express or implied. The OPERATORS disclaim all representations and warranties, including by way of example but not limitation, as to fitness for a particular purpose, to the fullest extent permitted by applicable laws. In addition, the OPERATORS do not represent or warrant that the information and/or facilities on or accessible via MRSKIBBLES.CO.UK and the SERVICE are accurate, complete or current, or that MRSKIBBLES.CO.UK and the SERVICE will be free of defects, including, but not limited to, viruses or other harmful elements. The user of MRSKIBBLES.CO.UK and the SERVICE assumes all costs arising as a result of the use of MRSKIBBLES.CO.UK and the SERVICE.
Limitation of Liability
To the fullest extent permitted by applicable laws, neither the OPERATORS nor any of their respective directors, employees, affiliates or other representatives will be liable for any loss or damages (whether direct or indirect and whether caused by negligence or otherwise) arising out of or in connection with the use of, or inability to use, the materials in and/or the service offered through MRSKIBBLES.CO.UK and the SERVICE, including, but not limited to, indirect, special or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties (even if the OPERATORS have been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable). If this clause is unenforceable in whole or in part in any jurisdiction due to relevant laws, then in no event shall the total liability to YOU of the OPERATORS and their respective directors, officers, employees, affliates, agents or other representatives for all damages, losses, and claims (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by YOU for accessing MRSKIBBLES.CO.UK and the SERVICE. Nothing in this clause shall limit or exclude any liability for death or personal injury resulting from negligence.
MRSKIBBLES.CO.UK may contain links to other internet sites on the World Wide Web. The OPERATORS have no control over such sites and resources and, YOU acknowledge and agree that the OPERATORS bear no responsibility for the availability of such external sites or resources, does not endorse and, bears no responsibility or liability for any content, advertising, products, viruses or harmful elements, or other materials on or available from such sites or resources and, the OPERATORS also bear no responsibility or liability, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party site or resource.
Those who choose to access MRSKIBBLES.CO.UK and the SERVICE do so at their own risk and on their own initiative and are responsible for compliance with all applicable local laws. These TCPP shall be governed by and construed in accordance with the laws of England. Any dispute under these TCPP shall be subject to the exclusive jurisdiction of the courts of England (subject to appeal) and, by using MRSKIBBLES.CO.UK and the SERVICE, YOU hereby submit to the jurisdiction of such courts for such purposes and waive any and all objections as to jurisdiction or venue in such courts. Any waiver of any provision of these TCPP must be in writing signed on behalf of the OPERATORS to be valid. A waiver of any provision hereunder shall not operate as a waiver of any other provision, or a continuing waiver of the same provision in the future. If any court of competent jurisdiction finds any provision of these TCPP to be void or unenforceable for any reason then such provision shall be ineffective to the extent of the court´s finding without affecting the validity and enforceability of any remaining provisions. These TCPP represent the entire understanding and agreement between the parties relating to the subject matter herein and supersede any and all prior statements, understandings or agreements whether oral or written and, shall not be modified except in writing, signed by YOU and on behalf of the OPERATORS. YOU may be subject to additional terms and conditions when YOU use affiliate services, third-party content or third-party software.
Disputes and feedback
If YOU have any disputes or questions relating to these TCPP or your use of MRSKIBBLES.CO.UK and the SERVICE please contact the OPERATORS.
What information do the OPERATORS collect?
The OPERATORS may collect personal information about YOU from MRSKIBBLES.CO.UK including but not limited to a record of your gender, company name, name, address, telephone number, email address and website address, plus information about YOU from telephone conversations, emails, written and verbal communications and information related to your visit to MRSKIBBLES.CO.UK (such as which pages YOU visit and how often you visit) or emails YOU may receive from THE OPERATORS if your computer supports such capabilities.
How do the OPERATORS use your information?
Security of information
The OPERATORS take the security of your personal information seriously. The OPERATORS use PayPal to securely process payments. The MRSKIBBLES.CO.UK database does not hold any records of payment card details. In addition, the OPERATORS have security procedures in place to protect the MRSKIBBLES.CO.UK database from loss and misuse, and only allow access to it when absolutely necessary and, then under strict guidelines as to what use may be made of the personal information contained within it. However the OPERATORS cannot guarantee that any data transmission over the internet is completely secure.Please note that email correspondence is free format text and cannot be encrypted, therefore it is not a secure means of communication. The OPERATORS will never contact YOU by email to ask YOU to send or confirm any of your personal details. If the OPERATORS need any information of this nature, the OPERATORS will only contact YOU by phone or letter. Never send any sensitive information, such as passwords or credit card information, via email. If YOU are using a public computer then make sure YOU log out fully and close the browser. Phishing is the practice of tricking someone into giving confidential information, such as email scams that send banking customers to a website which is not the bank´s real website although it may look like it.
The OPERATORS may offer various opportunities to receive marketing communications from time to time, such as emails, vouchers and promotional offers. If YOU decide YOU do not wish for the OPERATORS to contact YOU, either select opt-out options on email communications that present such an option or write to the OPERATORS using the address provided on the "Contact" page of MRSKIBBLES.CO.UK.
Your rights to access your personal information
Under the Data Protection Act YOU have the right to receive a copy of the personal details that the OPERATORS hold about YOU. The OPERATORS may charge a fee towards the cost of administering any request YOU make.
How to contact the OPERATORS
Please contact the OPERATORS using the "Contact" page of MRSKIBBLES.CO.UK with any enquiries regarding these TCPP.